Privacy Policy

Solutive is an independent software company that builds mobile and web applications. Our products are available on iOS, Android, macOS, and the web. You can reach us at [email protected].

The honest answer: almost nothing.

Our apps use a privacy-first architecture. All file processing — merging PDFs, splitting documents, converting images — happens entirely on your device using on-device code. Your files are never uploaded to, processed by, or transmitted to any Solutive server.

We do not currently collect:

• Your name, email, or any contact information
• The files you process with our apps
• Usage analytics or behavioural data
• Device identifiers or advertising IDs
• Location data
• Crash reports (unless explicitly submitted by you)

We may add anonymous, aggregate analytics in the future (e.g. how many users open the app per day) with a clear opt-out. We will update this policy before doing so.

Our apps work without any sign-up or login. You do not need to provide an email address or create a profile to use any feature, including premium features once purchased.

When you use PDF Snap or any other Solutive app to process a file, that file never leaves your device. All operations are performed locally. We have no technical ability to access or view your files because they are never transmitted to us.

Premium features are available through in-app purchases managed by the Apple App Store or Google Play Store. We do not process, store, or have access to your payment information. All billing, receipts, and refunds are handled by Apple or Google.

We use RevenueCat as a purchase management SDK to verify and manage subscription status across platforms. RevenueCat may process a minimal amount of data to verify your purchase (such as a non-reversible transaction token). You can review RevenueCat's privacy policy at revenuecat.com/privacy.

We use the following third-party services:

• RevenueCat — purchase and subscription management. Privacy policy.
• Google Fonts — typography, loaded on certain screens. Google may log a request to serve fonts. Google privacy policy.

We do not use advertising SDKs, social media tracking pixels, or analytics platforms.

Our apps are not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us at [email protected] and we will address it promptly.

Since we do not collect personal data, there is no personal data to retain or delete. Purchase verification data handled by RevenueCat is subject to their own retention policies. If you contact us by email, we retain that correspondence only as long as needed to resolve your issue.

Because we collect no personal data, standard rights under GDPR (access, portability, erasure) have minimal practical application. There is no personal data profile to request, port, or delete.

If you are a resident of the EEA, California (CCPA), or another jurisdiction with data privacy laws and have a concern, contact us at [email protected]. We will respond within 30 days.

Because your files and personal information are never transmitted to us, the primary security responsibility rests with your device. We recommend keeping your operating system and apps up to date.

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above. For significant changes (such as adding analytics) we will notify users within the app or via our website. Continued use after changes constitutes acceptance.

Questions or concerns about this Privacy Policy?

• Email: [email protected]
• Website: solutive.app
• Discord: solutive.app/community